The vast majority of the 44,000 properties in the borough are connected to the mains water supply, which is controlled by Anglian Water. Any problems relating to mains water quality, such as abnormal taste or colour should be referred to Anglian Water who can be contacted on 08457 145145.
There are only some 100 properties in the borough that are not connected to the mains supply. They take their water from a variety of local sources such as boreholes or wells. Larger water supplies providing water for more than one dwelling or for commercial use are sampled on a regular basis by Environmental Health to check the bacteriological and chemical quality.