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Contact
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Details
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Bury St Edmunds
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West Suffolk House
Western Way
Bury St Edmunds
Suffolk
IP33 3YU
Main Switchboard
Phone: 01284 763233
Fax: 01284 757378
Benefits Service
Phone: 01284 757269
Fax: 01284 757298
Revenues Service
Council Tax Billing Team
Phone: 01284 757275
Council Tax Recovery Team
Phone: 01284 757295
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| Haverhill |
Lower Downs Slade
Haverhill
Suffolk
CB9 9EE
Main Switchboard
Phone: 01440 702271
Fax: 01440 765114
Benefits Service
Phone: 01440 765106/5108
Fax: 01440 765114
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| Anti fraud line |
Phone: 0800 515368
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| Contact centre - Jobcentre Plus |
For customers wishing to make a claim for a Jobcentre Plus working age benefit
Phone: 0845 603 2451 (local rate)
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Jobseeker Direct
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The latest job vacancies and help finding the job that is right for you. For anyone who is looking for work.
Phone: 0845 60 60 234 (local rate)
Textphone: 0845 60 55 255 (local rate)
Website: www.jobcentreplus.gov.uk
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| Pension Credit Application Line |
To apply for Pension Credit:
Phone: 0800 99 1234 (Free)
Textphone: 0800 169 0133 (Free)
Website: www.thepensionservice.gov.uk
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| Citizens Advice Bureau |
CAB Bury St Edmunds
Risbygate Street
Bury St Edmunds
Suffolk
IP33 3AA
Phone: 01284 753675
Website: www.burystedmundscab.ik.com/home.ikml
CAB Haverhill
Haverhill Centre of Voluntary Agencies
Lower Downs Slade
Haverhill
Suffolk
CB9 9EE
Adviceline: 01440 704012
Opening hours: see CAB website
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| Attendance Allowance (AA) and Disability Living Allowance (DLA) |
General enquiries about Attendance Allowance and Disability Living Allowance
Phone: 0845 7 123456 (local rate)
Website: www.dwp.gov.uk
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| Benefit enquiry line |
Confidential advice and information for people with disabilities, and their carers and representatives, about social security benefits and how to claim them.
Phone: 0800 88 22 00 (free)
Textphone: 0800 24 33 55 (free)
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| Child Benefit enquiry line |
Advice and information on Child Benefit and Guardian's Allowance. These benefits are administered by the HM Revenue and Customs (HMRC). More information on the HMRC website.
Open from 8am to 8pm seven days a week
Phone: 0845 302 1444 (local rate)
Textphone: 0845 302 1474 (local rate)
Website: www.hmrc.gov.uk
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Child Support Agency national enquiry line
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General information and advice about child support matters.
Phone: 0845 7 133 133 (local rate)
Textphone: 0845 7 138 924 (local rate)
Website: www.csa.gov.uk
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Employer Direct
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For employers wishing to place vacancies
Open from 8am to 8pm Monday to Friday and from 10am to 4pm on Saturdays. Outside these times messages can be left on the answering service and we will call you back.
Phone: 0845 601 2001(local rate)
Textphone: 0845 601 2002 (local rate)
Fax: 0845 601 2004(local rate)
Website: www.jobcentreplus.gov.uk
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| National Benefit Fraud Hotline |
To report suspected benefitfraud:
Phone: 0800 854 440 (Free)
Textphone: 0800 328 0512 (Free)
Website: www.targetbenefitfraud.gov.uk
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| NHS patient services |
Help with NHS charges
Phone:0845 850 1166 (local rate)
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| Tax Credits and Child Tax Credit helpline |
Open from 8am to 8pm seven days a week
Phone: 0845 300 3900 (local rate)
Textphone: 0845 300 3909 (local rate)
Website: www.hmrc.gov.uk
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| Tax Credit - employers helpline |
New employers phone 0845 60 70 143 (local rate)
Monday to Friday 8am to 8pm
Saturday to Sunday 8am to 5pm
Established employers phone 0845 714 3143 (local rate)
Monday to Friday 8am to 8pm
Saturday to Sunday 8am to 5pm
Monday to Friday 8:30am to 5pm NICs and basic VAT
Textphone: 0845 070 3703 (local rate)
Website: www.hmrc.gov.uk
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Winter fuel
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For information about Winter Fuel Payments, a claim form or to report a change in your circumstances.
Phone: 0845 9 151515 (local rate)
Textphone: 0845 601 5613 (local rate)
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| Department of Work and Pensions |
Further information can be found at the DWP website under Contact Us: www.dwp.gov.uk
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