Public contact:
Revenue Section
St Edmundsbury Borough Council
West Suffolk House
Western Way
Bury St Edmunds
Suffolk
IP33 3YU
Phone: 01284 757280 or 01284 757221
Fax: 01284 757298
Email: revenues@stedsbc.gov.uk
Business rates can be paid:
- in monthly installments currently on the 1st of each month;
- half yearly currently on 1 April and 1 September; or
- in a lump sum when you receive your bill.
You can pay us:
- online using our online payments system;
- direct debit – all you have to do is complete a Direct Debit instruction form (PDF 28Kb) and send it to us, then each month on the due dates we will ask your bank for payment direct from your bank account. You will not have to write out a cheque or even remember when your payments are due! You can also complete the form on the back of your bill, or contact us for a form.
- cheque– made payable to the St Edmundsbury Borough Council and crossed. Your account reference must be quoted on the reverse of the cheque. Post-dated cheques are not acceptable.
- Standing Order – you should raise this at your own Bank. Your non-domestic rate account number must be quoted when making payment.
The council's bank details are: HSBC Sort Code 40-15-22 Account No. 21286447
Opening times
You can email or fax us at any time. Telephone queries can be dealt with: 9am - 5pm Monday to Friday.
Business Rates enquiries are dealt with at The Revenue Reception at Western Way: 9am - 5pm Monday to Friday.