All roads and footways in Suffolk are inspected regularly, frequency depends on the volume of traffic using a road and its location. If you are aware of a pothole or loose slab or of any other problems with the condition of the roads and footways, then please report them and we will carry out an additional inspection.
If the problem is on a trunk road, A14, A11 or A12, please report to Atkins:
Phone: 0800 3891736 Email: transportation@atkinsglobal.com Website: www.atkinsglobal.com - Highways Management
If the problem is in Bury St Edmunds, then please report to:
Phone: 01284 757319 Email: engserv@stedsbc.gov.uk
To help us deal with your report, please have the following information available:
- the location of the problem;
- your name and telephone number; and
- any measurements or relevant details of the problem.
If the road or footway is outside of Bury St Edmunds, then please report the problem to Suffolk County Council via the Customer Care Centre:
Phone: 01284 352405 Email: west.area@et.suffolkcc.gov.uk
