Switchboard - Monday to Friday 8.45am to 5.00pm
Phone: 01284 763233
Customer Service Standards
St Edmundsbury is committed to ensuring that customers wishing to access our services can do so easily and effectively. Our Customer Service Standards reflect our wish to provide the best service possible for all.
If you are unhappy with our services, or the way we have treated you, please let us know. The sooner you tell us the sooner we can put things right. Of course, we'd also love to hear from you if we're doing well or if you have suggestions for improvements.
We have a customer feedback form for complaints, comments and suggestions about St Edmundsbury Borough Council's services.
For further information about customer service contact:
Davina Howes
Policy, Performance and Customer Service Manager
St Edmundsbury Borough Council
West Suffolk House
Western Way
Bury St Edmunds
Suffolk IP33 3YU
Phone: 01284 757070
Email: davina.howes@stedsbc.gov.uk
