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Departments within the council

 

Most of the directorates and their departments are based at West Suffolk House in Western Way, this page gives a listing of where the different departments are located with email contact details. Organisational structure chart (PDF 102Kb)

Key to locations

Athenaeum Ath Moyse's Hall MH West Suffolk House WSH
Haverhill HH Tourist Information Centre TIC West Stow WS


Economy and Environment Directorate

Service

Department

Contact

Location

Planning and Economic Development Building Control building.control@stedsbc.gov.uk WSH
  Bury St Edmunds and Haverhill Town Centre Management 
  • Haverhill Town Centre Management, phone: 01440 765100
  • Bury St Edmunds Town Centre Management Email: steve.peters@burytcm.co.uk 
 
  Conservation  conservation@stedsbc.gov.uk  WSH
  Development control  planning.helpdesk@stedsbc.gov.uk  WSH
  Economic Development  economic.development@stedsbc.gov.uk  WSH
  Enforcement  planning.helpdesk@stedsbc.gov.uk  WSH
 

Growth Areas and Regeneration

planning.helpdesk@stedsbc.gov.uk  WSH
  Local Development Framework (LDF)  LDF@stedsbc.gov.uk  WSH
Planning information planning.helpdesk@stedsbc.gov.uk WSH
  Planning policy planning.helpdesk@stedsbc.gov.uk WSH
  Rural Development economic.development@stedsbc.gov.uk WSH
  Trees and landscapes trees.planning@stedsbc.gov.uk  WSH
  Urban design  planning.helpdesk@stedsbc.gov.uk WSH
Waste, Street Scene Services and Projects Abandoned Vehicles waste.management@stedsbc.gov.uk WSH
Cleansing waste.management@stedsbc.gov.uk WSH
  Fleet management waste.management@stedsbc.gov.uk WSH
Highways operations waste.management@stedsbc.gov.uk WSH
  Landscape  landscape.maintenance@stedsbc.gov.uk WSH
  Litter Abatement  waste.management@stedsbc.gov.uk WSH
  Project management waste.management@stedsbc.gov.uk WSH
Recycling  waste.management@stedsbc.gov.uk WSH
  Refuse Collection waste.management@stedsbc.gov.uk WSH
  Trade waste waste.management@stedsbc.gov.uk WSH
  Vehicle maintenance waste.management@stedsbc.gov.uk WSH
  Waste reduction waste.management@stedsbc.gov.uk WSH
Property Services and Engineering Building Services property.services@stedsbc.gov.uk WSH
Car parking markets.carparks@stedsbc.gov.uk WSH
District highways services  engserv@stedsbc.gov.uk  WSH
  Engineering design  planning.helpdesk@stedsbc.gov.uk  WSH
  Estate Management property.services@stedsbc.gov.uk WSH
  Facilities Management property.services@stedsbc.gov.uk WSH
  Highways agency engserv@stedsbc.gov.uk  WSH
  Land drainage planning.helpdesk@stedsbc.gov.uk WSH
  Markets markets.carparks@stedsbc.gov.uk WSH
  Corporate Property  property.services@stedsbc.gov.uk WSH
  CCTV - operations property.services@stedsbc.gov.uk WSH
Chief Executive 
Service Department Contact Location
Human Resources and Organisational Development  Health and Safety

human.resources@stedsbc.gov.uk

WSH
  Human Resources

human.resources@stedsbc.gov.uk

WSH
  Organisational Development

human.resources@stedsbc.gov.uk

WSH
  Payroll

human.resources@stedsbc.gov.uk

WSH
  Training

human.resources@stedsbc.gov.uk

WSH
  Customer Services

customer.services@stedsbc.gov.uk

WSH
  Performance strategy.performance@stedsbc.gov.uk WSH
  Policy strategy.performance@stedsbc.gov.uk WSH
  Strategy strategy.performance@stedsbc.gov.uk WSH
Legal and Democratic Services  Democratic Services democratic.services@stedsbc.gov.uk WSH
Legal democratic.services@stedsbc.gov.uk WSH
  Scrutiny Management strategy.performance@stedsbc.gov.uk WSH
  Committee Services democratic.services@stedsbc.gov.uk WSH
  Cabinet Management strategy.performance@stedsbc.gov.uk WSH
  Member Development democratic.services@stedsbc.gov.uk WSH
Corporate Communications    communications@stedsbc.gov.uk WSH
Executive Office   strategy.performance@stedsbc.gov.uk  WSH
Mayoralty 

mayors.office@stedsbc.gov.uk 

WSH
Emergency Planning  david.bird@stedsbc.gov.uk WSH
Finance, ICT, Revenues and Benefits, Procurement and Audit Financial Services

finance@stedsbc.gov.uk

WSH
  Internal Audit   WSH
  Procurement ziaul.quader@stedsbc.gov.uk WSH
  Revenues and Benefits  WSH
  ICT and e-services   WSH
  LLPG   WSH
  GIS   WSH
Community Services Directorate
Service Department Contact Location
Neighbourhood Management and Development

Community Development

cdu@stedsbc.gov.uk  WSH
    Community Safety cdu@stedsbc.gov.uk  WSH
  CCTV - Strategic       WSH
 

Electoral Services

elections@stedsbc.gov.uk  WSH
  Community grants

 

WSH
  Localised SSP/LAA/CAA Issues WSH
  Parish Planning   WSH
  Substance Misuse cdu@stedsbc.gov.uk  WSH
  Third Sector Liaison    WSH
  Youth Development cdu@stedsbc.gov.uk  WSH
  WSLSP Manager West Suffolk Local Strategic Partnership website  WSH
Leisure  Arboriculture

trees.planning@stedsbc.gov.uk

WSH
Arts and entertainment

leisure@stedsbc.gov.uk

WSH
  Capital projects

leisure@stedsbc.gov.uk

  Cemeteries cemetery.service@stedsbc.gov.uk WSH
  Festival and events WSH
TIC
  Heritage and Cultural Service moyses.hall@stedsbc.gov.uk
weststow@stedsbc.gov.uk
MH
WS
  Leisure and Business Development

leisure@stedsbc.gov.uk

WSH
  Leisure and Culture Strategy

leisure@stedsbc.gov.uk

WSH
  Parks and open spaces parks@stedsbc.gov.uk WSH
  Play

play.partners@stedsbc.gov.uk

WSH
  Public Halls  
  Sport

leisure@stedsbc.gov.uk

WSH
  Tourism and Shopmobility tic@stedsbc.gov.uk TIC
Equality Issues    
Environmental Health and Housing 

Choice Based Lettings

WSH
 

Enabling

env.health@stedsbc.gov.uk WSH
  Food Safety env.health@stedsbc.gov.uk WSH
  General Public Health env.health@stedsbc.gov.uk  WSH
 

Health Development

env.health@stedsbc.gov.uk  WSH
 

Homelessness and Housing Advice

Phone: 01284 757605  WSH
 

Housing Standards

env.health@stedsbc.gov.uk  WSH
 

Housing Strategy 

env.health@stedsbc.gov.uk WSH
 

Licensing

licensing@stedsbc.gov.uk  WSH
 

Occupational Health and Safety

env.health@stedsbc.gov.uk  WSH
 

Pollution control

env.health@stedsbc.gov.uk WSH