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Departments within the council

 

Most of the directorates and their departments are split across the Borough Offices and Western Way, this page gives a listing of where the different departments are located with email contact details. Structure chart (PDF 322Kb)

Key to locations
Athenaeum Ath Haverhill HH Tourist Information Centre TIC Western Way WW
Borough Offices BO Moyse's Hall MH West Stow WS    


Directorate Service Department Email Location
Environment Planning and Engineering Building Control building.control@stedsbc.gov.uk WW
    Car parking markets.carparks@stedsbc.gov.uk WW
    Conservation conservation@stedsbc.gov.uk WW
    Development control   WW
    District highways services engserv@stedsbc.gov.uk WW
    Enforcement planning.helpdesk@stedsbc.gov.uk WW
    Engineering design    WW 
    Highways agency  engserv@stedsbc.gov.uk  WW
    Land drainage   WW
    Markets markets.carparks@stedsbc.gov.uk  
    Planning information planning.helpdesk@stedsbc.gov.uk WW
    Planning policy   WW
    Trees and lanscapes   WW
   Urban design   WW
  Waste and Street Scene Services Abandonned Vehicles waste.management@stedsbc.gov.uk WW
    Cleansing waste.management@stedsbc.gov.uk WW
    Fleet management   WW
    Highways operations    WW
    Landscape     
    Litter Abatement    WW
    Procurement   WW
    Project management   WW
    Recycling    WW
    Refuse Collection    WW
    Trade waste   WW
    Vehicle maintenance   WW
    Waste reduction    WW
         
    Economic Development economic.development@stedsbc.gov.uk WW
    Rural Development economic.development@stedsbc.gov.uk WW
    Town centre management  
    Bus station  
    CCTV     
    Land charges    WW
Chief Executive's Office Strategy and Performance Cabinet Management   BO
 

 

Electoral Services

elections@stedsbc.gov.uk  BO
    Executive Office   BO
    Scrutiny Management   strategy.performance@stedsbc.gov.uk  BO
    Strategy and Performance  strategy.performance@stedsbc.gov.uk BO
    WSLSP Manager     BO
    Mayorality 

mayors.office@stedsbc.gov.uk 

BO
    Business Systems     BO
  Customer Services    BO
  Human Resources and Organisational Development Health and Safety   BO
    Human Resources   BO
    Organisational Development   BO
    Payroll   BO
    Training   BO
  Legal and Democratic Services Democratic Services   BO
    Legal   BO
         
    Business Systems   BO
    Customer Services   BO
  Finance Financial Services   WW
  Internal Audit   WW
  Revenues and Benefits   WW
  ICT ICT and E-Services   WW
  LLPG   WW
  GIS   WW
Corporate Communications     communications@stedsbc.gov.uk  BO
Community Directorate Corporate Property  
  Emergency Planning     BO
  Property Services  Estate Management  property.services@stedsbc.gov.uk  WW
    Facilities Management     WW
    Building Services   WW
  Leisure    Arts and entertainment       
    Business development and projects  
    Heritage and cultural service    
    Leisure and culture strategy    
    Parks and open spaces  parks@stedsbc.gov.uk  BO  
    Tourism and Shopmobility  tic@stedsbc.gov.uk  TIC
         
    Emergency Planning   BO
  Environmental Health and Housing 

Community Development

cdu@stedsbc.gov.uk   BO
   

Crime and Disorder Reduction

  BO
   

Enabling

  BO
    Food Safety  env.health@stedsbc.gov.uk  BO
    General Public Health  env.health@stedsbc.gov.uk  BO
   

Health Development

env.health@stedsbc.gov.uk  BO
   

Homelessness and Housing Advice

Phone: 01284 757605  BO
   

Housing Standards

  BO
   

Housing Strategy 

  BO
   

Licensing

licensing@stedsbc.gov.uk  BO
   

Occupational Health and Safety

env.health@stedsbc.gov.uk  BO
   

Pollution control

env.health@stedsbc.gov.uk  BO
   

Substance Misuse

cdu@stedsbc.gov.uk  BO
   

Youth Development 

cdu@stedsbc.gov.uk  BO