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Contacts

Contacts for St Edmundsbury Borough Council offices

Opening hours: 9am to 5pm Monday to Thursday and 9am to 4pm Friday.

Emergency council services outside office hours: 01284 763252
24 hour feedback hotline: 01284 757031 (answerphone outside office hours)
Email: stedmundsbury@stedsbc.gov.uk
How to make Textphone calls

Borough Offices

Haverhill

Western Way

Borough Offices
Angel Hill
Bury St Edmunds
Suffolk
IP33 1XB

Phone: 01284 763233
Fax: 01284 757124

Map - Borough Offices
(Multimap website)

Council Offices
Lower Downs Slade
Haverhill
Suffolk
CB9 9EE

Phone: 01440 702271
Fax: 01440 765114

Map - Lower Downs Slade
(Multimap website)

St Edmundsbury House
Western Way
Bury St Edmunds
Suffolk
IP33 3YS

Phone: 01284 763233
Fax: 01284 757378
(If visiting us at Western Way the
geographical postcode is IP33 3YU)
Map - Western Way (Multimap website)

Details of departments and email contacts

The Haverhill office is also shared with five voluntary organisations:

CAB (Citizens Advice Bureau)
3 CT (Three Counties Transport)
HAVO (Haverhill Association of Voluntary Organisations)
HAMS (Haverhill Advisory Mentoring Service)
HVC (Haverhill Volunteer Centre)

Other borough council buildings and property

Cemeteries

Bury St Edmunds Cemetery
Kings Road
Bury St Edmunds
Suffolk

Phone/Fax: 01284 754447

Haverhill Cemetery
Withersfield Road
Haverhill
Suffolk

Phone/Fax: 01440 703810

For more information visit our Cemetery Service pages.

St Edmundsbury Halls

The Athenaeum
Athenaeum Lane
Bury St Edmunds
IP33 1LY

Phone: 01284 752409
Fax: 01284 705025
Email: publichalls@stedsbc.gov.uk
Map - Athenaeum Lane (Multimap website)

Corn Exchange
Abbeygate Street
Bury St Edmunds
Suffolk
IP33 1BE

Phone: 01284 752391
Fax: 01284 705025
Email: publichalls@stedsbc.gov.uk
Map - Abbeygate Street (Multimap website)

For more information visit our Athenaeum and Corn Exchange page.

Visitor information and places to visit

Tourist Information Centre
6 Angel Hill
Bury St Edmunds
Suffolk
IP33 1UZ

Phone: +44 (0)1284 764667 or 757083
Fax: +44 (0)1284 757084 Email: tic@stedsbc.gov.uk
Map - Angel Hill (Multimap website)

For more information visit: Tourism

Bus and coach station
St Andrews Street
North Bury
St Edmunds
Suffolk
IP33 1TZ
Open: Mon - Sat, 8am - 6pm.

Phone: 01284 702020
Email: bus.station@stedsbc.gov.uk
Map - St Andrews street (Multimap website)

Four minutes' walk from the town centre, it provides visitor information and maps, and has toilets, drink vending machines and a parent and baby room.

Town Hall Arts centre
Haverhill Arts Centre
High Street
Haverhill
Suffolk
CB9 8AR

Box Office: 01440 714140
Admin: 01440 710174
Fax: 01440 714894
Email: info@haverhillartscentre.co.uk or boxoffice@haverhillartscentre.co.uk
Map - High Street (Multimap website)

For more information visit: Theatres and cinemas

Moyse's Hall Museum
Cornhill
Bury St Edmunds
Suffolk
IP33 1DX

Phone: 01284 706183
Fax: 01284 765373
Email: moyses.hall@stedsbc.gov.uk Map - Cornhill (Multimap website)

For more information visit:Moyse's Hall Museum

Nowton Park
Nowton Road
Bury St Edmunds
Suffolk

Phone/Fax: 01284 763666
Map - Nowton Road (Multimap website)

For more information visit: Nowton Park

West Stow Country Park and Anglo-Saxon Village
Icklingham Road
West Stow
Bury St Edmunds
Suffolk
IP28 6HG

Phone: 01284 728718
Fax: 01284 728277
Email: weststow@stedsbc.gov.uk
Map - Icklingham Road (Multimap website)

For more information visit: West Stow Country Park and Anglo-Saxon Village

Textphone

To make calls from a:

standard voice phone to a textphone dial 18002 followed by the full number (including the area code);
textphone to a standard voice phone or a textphone dial 18001 followed by the full number (including the area code); or
textphone to the emergency services (police, fire, ambulance or coast guard) dial 18000.

If the call is being made between someone using a voice phone and a textphone user, a translator will join the call and translate typed words to voice and spoken words to text.