| Service | Link | More information |
| Building Control | Building full plans | Online payments | We have been experiencing difficulties with file attachments being corrupted when submitted through the online building control submissions module so we have temporarily closed down this service, while we work to resolve this issue. To make submissions electronically you can print, complete, scan and email the application forms that can be found on our How to make a Building Regulations application and the appropriate charges page. Email you application to: building.control@stedsbc.gov.uk |
| Building notice | Online payments |
| Building Regularistion Certificate | Online payments Enter your details and reference number T3804. |
| Business Rates | | Online payments | Information on Business Rates or National Non-Domestic Rates, making payments, including how to set up a direct debit. |
| Car parking fines | | Online payments | Pay car parking fines online |
| Cemeteries | Cemeteries enquiry | Cemeteries enquiry online form | Report a problem or make an enquiry about graves, fees, opening times and similar at Bury St Edmunds and Haverhill cemeteries. For more information visit our Cemetery service pages. |
| Comments, complaints and feedback | | Customer feedback form | Customer feedback form for complaints, comments and suggestions about St Edmundsbury Borough Council's services. |
| Council Tax | Pay your Council Tax online | Online payments | More information about Council Tax and how to set up a direct debit. |
| Moving in | Incoming occupier's notification form | Please complete these forms if you have moved or are moving to a new address within the St Edmundsbury area, or if you are moving out of an address in the area. More information about Moving house |
| Moving out | Outgoing occupier's notification form |
| Council Tax Benefit - change of circumstances | Online change of circumstances notification form | More information about Council Tax Benefit and Change of circumstances |
| Footpath | Temporary footpath closure | Temporary footpath closure online application form | For companies who wish to close a footpath for maintenance work or similar. |
| Housing Benefits | Change of circumstances | Online change of circumstances notification form | More information about Housing and Council Tax Benefits and Change of circumstances |
| Overpayments | Online payments | Make Housing Benefit repayments online |
| Invoices | | Online payments | Pay invoices online |
| Parking permits | | Residents parking schemes | Residents parking permits, visitor vouchers are being made available online. |
| Parks and open spaces | Hiring of open spaces for an event | Hiring of open spaced for events online appplication | Hiring of open spaces for events: |
| Landscape maintenance enquiry | Landscape maintenance enquiry form | |
| Planning applications | Apply online | Planning Portal - submit a planning application online | The Planning Portal will guide you through applying for planning permission and building regulations approval online. |
| Make a payment | Online payments | |
| Planning enforcement complaint | Planning enforcement complaint form | |
| View applications online | Online Planning and Building Control | View details of planning applications, including plans and documents. The system has applications since 1 December 2005 online, records before then are only held on paper. |
| Road closure | Temporary road closure | Road closure online application form | For companies who wish to close a road for maintenance work, or people arranging events including street fairs. |
| Shops | Tourist information | Tourist Information Centre - gift and souvenir range | You can view items for sale at our Bury Tourist Information Centre and West Stow shop. At the moment you will need to order items by phone and they can be posted to you. We are now working on providing complete online shops, with secure payment facilities. |
| West Stow Anglo-Saxon Village | Shop at West Stow |
| Street banners | Application to advertise an event using a banner across the street | Street banners application | You can advertise your event on one street banner at: - Abbeygate Street, Bury St Edmunds;
- Cornhill, Bury St Edmunds; and
- High Street, Haverhill.
|
| Trees | Tree enquiry | Tree enquiry form | Report any problems with council owned trees. |
| War memorials and monuments | Send us your suggestions or report any damage | War Memorials and Monuments feedback | If you have any comments or suggestions for ways in which we could improve the memorials or would like to report any damage you have noticed please fill in our online form. |
| Waste and recycling | Blue sacks for extra recycling | Blue sack request form | The sacks cost £2 for a bundle of ten, please see our terms and conditions (PDF 25Kb) for how to use them. You can still buy sacks at the borough offices on Angel Hill and at Lower Downs Slade for £1 per bundle. The extra cost of buying them online covers card charges and postage. |
| Commercial waste disposal quote | Commercial waste disposal quote request form | More information on Waste management and recycling, including: bulky household waste collection, clinical waste, and recycling centres. |
