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Council meeting
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Customer service

Switchboard - Monday to Friday 8.45am to 5.00pm

Phone 01284 763233

Customer Service Standards

St Edmundsbury is committed to ensuring that customers wishing to access our services can do so easily and effectively. Our Customer Service Standards reflect our wish to provide the best service possible for all.

If you are unhappy with our services, or the way we have treated you, please let us know. The sooner you tell us the sooner we can put things right. Of course, we'd love to hear from you if we're doing well or if you have suggestions for improvement.

We have a customer feed back form for complaints, comments and suggestions about St Edmundsbury Borough.

Related information
Contact information
Customer Services
Phone: 01284 763233
Out of hours: 01284 763252
If the phones are busy email us with your query:
stedmundsbury@stedsbc.gov.uk
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Further information
 
 
St Edmundsbury Borough Council and Forest Heath District Council are working together to share services across West Suffolk.